Outside Sales Support Analyst

Reconocida Agencia marítima de carácter multinacional incorpora OUTSIDE SALES SUPPORT ANALYST

MISSION: Sales Support Analyst´s main mission is to assume overall responsibility for reviewing, organizing, and analyzing contracts to ensure that conditions are properly filed. Rate/rerate and distribute proposals, and respond to customer inquiries with the objective of selling new business, ensuring that client satisfaction, accuracy, competitiveness, and profitability are achieved as per the company’s strategy.

SCOPE OF RESPONSABILITIES:

Process quotation requests with all detailed information needed and according to Group requirements;
Follow up quotation with Pricing Department;
Forward quotations to Customer, follow up and the requoting of proposals as needed;
Promptly respond Customer questions providing all information and support necessary;
Pro-actively Identify opportunities to expand business through the customer already in quotation process by offering others solutions best fitted to their needs, taking into account all solutions offered by the Group and its interests, ensuring compliance to the Group Quality, Safety and Security Policies.
Follow the procedures and make the correct use of tools;
To reach the targets which are in line with our mission;
To provide support to customer in relation to business issues whenever necessary, mainly to use our corporate tools (My Prices, Daily Position and so on);
Issue monthly statistics on customer performance to improve negotiation whenever possible;
Effective collaboration and Alignment with Outside Sales and other team members;
Continuous alignment with Pricing and Customer Care;
Assist Dispute team on solving disputes, whenever required;
Expected Results:

To provide quotation to Customer as faster as possible, by the best way and aiming to generate business and achievement of results; To guarantee a good relationship with Customers in order to ensure their retention and loyalty; To guarantee a good relationship and alignment with internal departments in order to better attend customer’s needs.

Requisitos
EDUCATION & EXPERIENCE REQUIREMENTS

Degree: Degree Required Business Administration, Logistics, Comex and related
IT and System Requirements: Good Knowledge of Microsoft Office: Word, Excel, Power Point
Language: English
Experience: Minimum 1 years of experience in Sales Support/Shipping
Commercial skills, negotiation, geographical notions, analytical capability
SCOPE OF PRACTICE
BRAZIL
Beneficios
Bácisco, comisiones, modalidad híbrido en oficinas ubicadas en Capital, Puerto Madero. Prepaga, beneficios por almuerzo.